Important information

Policies, Privacy and Terms

Here you can find information about how counselling services are provided, how personal information is handled and what to do if you have a concern or complaint.

Policies and professional information

Please select a policy below to read the full information.

01

Privacy Notice

Information about how personal data is collected, used, stored and protected when you contact Kaya or receive counselling services.

Read the Privacy Notice
02

Complaints Policy

Information about how to raise a concern or complaint, how it will be handled and the options available if the matter cannot be resolved directly.

Read the Complaints Policy

Have a question?

Please contact Kaya if you need help understanding any of the information provided on these pages.

Contact Kaya